Understand the difference between aggression, assertiveness and passive
Understanding and Managing Aggressive Behaviour
Main Characteristics of Aggressive Behaviour
Hostile Expressions: Recognizing hostile words, threatening tones, gestures, or confrontational attitudes.
Defensive Aspect: Acknowledging that aggressive behaviour can also stem from a defensive stance.
Three Stages of Aggression
1st Stage - Anxiety: Exploring the initial stage of aggression, characterized by distress and uneasiness due to fear or danger.
2nd Stage - Verbal Aggression: Understanding communication of overt or suppressed hostility resulting from frustration.
3rd Stage - Physical Aggression: Examining forceful actions, unprovoked attacks, or attempts at dominance.
Identifying Aggressive Behaviour
Anxiety: Physical and emotional indicators, including flushed face, shallow breathing, pacing, and more.
Verbal Aggression: Visual cues such as red face, direct eye contact, clenched fists, and raised voice.
Physical Aggression: Observable signs like white face, dropped eyebrows, tightened lips, rapid breathing, and lowered body stance.
De-Escalation Techniques
Anxiety: Utilizing supportive behaviour, maintaining control, empathetic listening, and calm communication.
Verbal Aggression: Applying assertive behaviour, remaining firm, calm, confident, and polite.
Physical Aggression: Employing defensive behaviour, using loud commands, extending commands, and creating diversions.
Understanding Passiveness
Passive Behaviour: Describing actions of acceptance without attempting change, often accompanied by nervousness and avoidance.
Passive Thinking: Exploring internal beliefs leading to passive behaviour, driven by self-doubt and fear.
Choosing Positive Responses
Aggression vs Aggression: Recognizing the negativity of both aggressive behaviours, resulting in no winner.
Aggression vs Assertiveness: Identifying assertiveness as the positive approach that prevails.
Aggression vs Passiveness: Acknowledging the lack of a winner when aggression and passiveness clash.
Considering Consequences and Inhibitions
Consequences of Actions: Understanding potential legal, personal, and social consequences of aggressive behaviour.
Inhibitions: Recognizing self-control, personal values, fear of retaliation, and social/legal repercussions affecting actions.
Conclusion: Promoting Positive Responses
Understanding the stages and characteristics of aggressive behaviour empowers individuals to choose effective de-escalation techniques and respond assertively in conflict situations. By considering consequences and adopting positive strategies, we can navigate conflicts without resorting to aggression or passiveness.